Outcess is an integrated customer engagement and business process outsourcing company. At Outcess, we believe that digital technologies are driving a paradigm shift in how we live, work and play.
Call Center Agent
- Location Lagos
Job Description
- Build customer interest in the service and product offered by the company.
- Effective and professional Brand cross selling of company products & services.
- Deliver world class customer service by cross selling with vibrancy and personal confidence.
- Provide accurate product information and serve as a knowledgeable resource for customer.
- Manage daily customer requests and enquiries during contact, ensuring issues are appropriately, accurately and promptly escalated for further escalation for resolution.
Qualification
- Interested candidates should possess BA/B.Sc/HND qualification.
Candidates should send their CV to: Recruitment@outcess.com using the “Job Title” as subject of the email.
