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Outcess Solutions Call Center Agent

September 17, 2019 Be first to comment

Outcess Solutions Call Center Agent

Outcess is an integrated customer engagement and business process outsourcing company. At Outcess, we believe that digital technologies are driving a paradigm shift in how we live, work and play.

Call Center Agent

  • Location Lagos

Job Description

  • Build customer interest in the service and product offered by the company.
  • Effective and professional Brand cross selling of company products & services.
  • Deliver world class customer service by cross selling with vibrancy and personal confidence.
  • Provide accurate product information and serve as a knowledgeable resource for customer.
  • Manage daily customer requests and enquiries during contact, ensuring issues are appropriately, accurately and promptly escalated for further escalation for resolution.

Qualification

  • Interested candidates should possess BA/B.Sc/HND qualification.

Candidates should send their CV to: Recruitment@outcess.com using the “Job Title” as subject of the email.

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