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Red Star Express Jobs

February 13, 2017 Be first to comment

Red Star Express Jobs
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Customer Service Representative

  • Location Lagos

REF. CODE/JOB ID: CS2017
JOB LEVEL: Supervisory

The Job Holder will perform activities required of a customer service representative

JOB DESCRIPTION:
The job holder will perform series of functions within the Customer Service Unit. This would include:

  • Identify and assess customers needs to achieve satisfaction
  • Front Desk Administration
  • Provide relevant information on products and services.
  • Generate sales leads
  • Handle complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

QUALIFICATIONS/SKILLS/EXPERIENCE

  • B.SC/HND in any field
  • Max of 30years old
  • Must have at least 3 years relevant work experience in a call center or retail sales etc
  • Must be willing to work anywhere in the Country.
  • Multilingual ability will be an added advantage
  • Excellent oral and written skills

Commercial Executive

  • Location Lagos

REF. CODE/JOB ID: SALES 2017
JOB LEVEL: SUPERVISORY/EXECUTIVE

JOB DESCRIPTION:
The job holder will perform series of functions within the Sales Department. This would include:

  • Expanding and maintaining the business in the assigned territory.
  • Developing initiatives and strategies to win new businesses.
  • Identifying product improvements or new products by remaining current on industry trends, market activities, and competition
  • Ensuring a positive customer experience every time anyone relates with our brand.
  • Collection of packages and proper shipping documentation. Provide accurate information and resolve customer complaints.
  • Ensuring collections of credit sales within the stipulated period.

QUALIFICATIONS/SKILLS/EXPERIENCE:

  • B.Sc/HND in any field
  • At least 2 years relevant experience
  • Max of 30 years old
  • Must be able to drive with a valid license
  • Should have good Analytical, negotiation and persuasive skills
  • Must be willing to work anywhere in the Country

Method of Application

Interested and qualified? Go to Red Star Express website to apply

Deadline: 15 February, 2017

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